Options for paying your Steele-Waseca electric bill

Steele-Waseca Cooperative Electric encloses an envelope in their monthly statements for members to mail in their payment so it is received at the co-op’s office by the due date.

However, if you wait until the due date to pay, the postal service won’t be able to deliver it on time. Listed below are options for you to consider if you wish to pay your bill on time and avoid a late charge:

• Sign up for auto pay. Steele-Waseca has an option for members to pay from a checking or savings account (see form below), or a debit or credit card. The auto pay option for checking or savings accounts is processed by the Steele-Waseca office on the 5th of the month, unless the 5th falls on a holiday or weekend, then it is processed on the next business day.

For auto pay from a debit or credit card, Steele-Waseca accepts Visa, Mastercard, or Discover. Payments are processed on the due date listed on your statement. If the due date comes during a holiday or weekend, payments are processed on the next business day. The co-op does not assess additional charges for payments with a debit or credit card.

Regardless of which auto pay option you choose, Steele-Waseca has a form for you to complete as written authorization is required for the co-op to access your account for payment. The co-op will mail or email the requested auto pay form, or you may download it from Steele-Waseca’s website, swce.coop, and mail or email the completed form to the co-op’s office. 

• Call the Steele-Waseca office to make your payment. Member service representatives at the co-op’s office are available weekdays by phone from 8 a.m. to 4:30 p.m., to process payments from a checking account, or debit or credit card. For after-hours payments, representatives with the Cooperative Response Center will be able to process your payments by phone.

• Visit swce.coop to pay online. Members may follow the directions on Steele-Waseca’s website to register their account, or may use the bill payment option found on the website’s home page.

• Utilize your financial institution’s bill pay service. Keep in mind that while your bank may take out the money from your account as soon as you authorize it, it doesn’t electronically get transferred to Steele-Waseca. Often it goes to a processing center where a check is prepared, then mailed to Steele-Waseca. You are encouraged to submit your bill pay seven to 10 days before the due date. If you go with this option, please use the co-op’s mailing address of P.O. Box 485, Owatonna, MN as Steele-Waseca doesn’t have a mailbox at its street address of 2411 W. Bridge St., in Owatonna.

• Utilize the co-op’s drop box near the main entrance to Steele-Waseca. The drop box is adjacent to the flagpole and is checked twice daily.

• Stop in the co-op’s office to drop off your payment. Steele-Waseca’s office is open Monday through Friday from 8 a.m. to 4:30 p.m. We enjoy receiving payments in person from our members. If you arrive too early or late, put your payment in the drop box.

If you have questions, or need additional information regarding bill payment options, please call Steele-Waseca during regular business hours. 

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