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Contact Us/Report Outage: 507.451.7340 | Pay by Phone: 844.427.3417
Contact Us/Report Outage: 507.451.7340 | Pay by Phone: 844.427.3417
Minnesota’s Cold Weather Rule (Statute 216B.097) states that a cooperative electric association must not disconnect and must reconnect the utility service of a residential customer during the period of October 1 and April 30, if the disconnection affects the primary heat source for the residential unit and all of the following conditions are met:
Members who qualify for protection under the Cold Weather Rule can complete and submit the Cold Weather Application or can apply with the appropriate energy assistance agency. For more information, including an online application, the MN Department of Commerce website can be found here.
For more information about our Cold Weather Rule guidelines, call SWCE.
To learn more about accessing the EAP, go to the MN Commerce Department. Additional organizations that may be able to help are also listed below.